Application closing date: December 24, 2015
Duties and Responsibilities
Plan, organize, coordinate and direct the administrative and operational activities of the University of Hawaiʻi at Mānoa (UHM) Department of Public Safety Communications Center.
Assists in the planning and management of safety and security activities of the UHM Department of Public Safety.
Ensures efficient/effective routine daily operation of the Communications Center.
Ensures department personnel compliance with University policy and procedure, along with department general orders and standard operating procedures.
Assists in the development of multi-year goals, objectives and strategic plans.
Assists in the development and administration of department programs, policies and procedures.
Monitors Communications Center operating budgets and approves the expenditure of funds.
Participates in the recruitment, selection, training, evaluation and discipline of department staff.
Manages the development and conduct of training activities and programs related to the Communications Center function and operation.
Represent the University to local, state and federal law enforcement, fire or safety and security agencies as assigned by the Chief.
Routinely interacts with and provides assistance to members of the campus community, visitors and first responders, i.e.: fire, medical and other police personnel.
Plans and manages Communications Center activities, including the training, scheduling, and assignment of security officers and other staff.
Assists in the management, development, implementation and application of campus wide access control, CCTV, Fire, Duress and other alarm protocols and procedures.
Coordinates the analysis of statistical data regarding calls for service, staffing and other Communications Center activities.
Coordinates campus wide emergency notification systems and communicates vital information, including emergency messages as required.
Prepares detailed analyses and reports for management review.
Ensures compliance with the Campus Safety (Jeanne Clery) Act, Title IX, Violence Against Women Act (VAWA) and other regulatory requirements.
Serves as member of the DPS Lead Team.
Other duties as assigned
Minimum Qualifications
Possession of a baccalaureate degree in Communications, Criminal Justice, Criminology, Sociology, Public Administration or related field and 3 year(s) of progressively responsible professional experience with responsibilities for the principles and practices of safety and security methods; or equivalent education/training or experience.
Considerable working knowledge of principles, practices and techniques in the area of safety, security, law enforcement, or related field as demonstrated by the broad knowledge of the full range of pertinent standard and evolving concepts, principles and methodologies.
Considerable working knowledge and understanding of applicable federal and state laws, rules, regulations and theories and systems associated with principles and practices of communications center and dispatch methods, techniques, and procedures.
Demonstrated ability to resolve wide ranging complex problems through the use of creative reasoning and logic to accurately determine the cause of the problems and the resolution of the problems in an effective, innovative and timely manner.
Demonstrated ability to interpret and present information and ideas clearly and accurately in writing, verbally and by preparation of reports and other materials.
Demonstrated ability to establish and maintain effective working relationships with internal and external organizations, groups, team leaders and members, and individuals.
Demonstrated ability to operate a personal computer and apply word processing software.
For supervisory work, demonstrated ability to lead subordinates, manage work priorities and projects, and manage employee relations.
Any equivalent combination of education and/or professional work experience which provides the required education, knowledge, skills and abilities as indicated.
Three (3) years of administrative and supervisory experience.
Ability to interpret and apply laws, rules and regulations to a variety of work situations; communicate effectively and work with a wide variety of people, including the University community, general public, and supervision of staff.
Ability to travel for purposes of attending meetings, training and other activities.
Ability to work beyond normal hours, including evenings, weekends, and holidays.
Desirable Qualifications
Professional work experience with responsibilities for a Communication Center and Dispatch methods in a safety and security setting.
Considerable working knowledge in the principles, practices and techniques of operating communications center/dispatch telephone, radio, alarm and other equipment in the area of safety, security, law enforcement, or related field.
Knowledge of the principles and practices of police and security communications/dispatch methods, techniques, and procedures; and of communications/dispatch equipment.
To Apply:
Submit cover letter indicating how you satisfy the minimum and desirable qualifications, UH Form 64B (enter credentials including education, experience, etc.), names of 3 professional references and official transcripts to the address below (copies of official transcripts are accepted but official transcripts required upon hire). Application materials should be emailed as MS Word or PDF file attachments to uhmcshr@hawaii.edu. Please be sure to include the position title and number in the subject line. Please redact references to social security numbers and birth date on transcript copies.
Inquiries:
Campus Services Human Resources Office; 808-956-7455; uhmcshr@hawaii.edu
The University of Hawaiʻi is an equal opportunity/affirmative action institution and is committed to a policy of nondiscrimination on the basis of race, sex, gender identity and expression, age, religion, color, national origin, ancestry, citizenship, disability, genetic information, marital status, breastfeeding, income assignment for child support, arrest and court record (except as permissible under State law), sexual orientation, domestic or sexual violence victim status, national guard absence, or status as a covered veteran.
Employment is contingent on satisfying employment eligibility verification requirements of the Immigration Reform and Control Act of 1986; reference checks of previous employers; and for certain positions, criminal history record checks.
In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, annual campus crime statistics for the University of Hawaii may be viewed at: http://ope.ed.gov/security/, or a paper copy may be obtained upon request from the respective UH Campus Security or Administrative Services Office.
In accordance with Article 10A of the unit 08 collective bargaining agreement, bargaining unit members receive priority consideration for APT job vacancies. As a result, external or non BU 08 applicants may not be considered for some APT vacancies. BU 08 members with re-employment rights or priority status are responsible for informing the hiring unit of their status.
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